Speicherstadt and Chilehaus with Kontorhaus District
2.0
km
Museum
Panoptikum
1.1
km
Square
Jungfernstieg
1.3
km
Mall
Town Hall
1.6
km
Museum
U-Bootmuseum
2.2
km
Gallery
Sprachzylinder
2.4
km
Church
St. Peter's Church
1.9
km
Museum
Museum of Hamburg History
660 m
Event hall
Congress Center Hamburg
850 m
Church
St. Pauli Kirche
1.6
km
Poststr. 1
Alte Post
1.2
km
Church
St. Catherine's Church
1.8
km
Museum
Bucerius Kunst Forum
1.5
km
Willy-Brandt-Strasse 60
St Nikolai Memorial
1.7
km
Theatre
Port of Hamburg
1.7
km
Rothenbaumchaussee 64
Museum of Ethnology
2.1
km
Museum
Erotic Art Museum
1.6
km
Landungsbrucken Ponton 1a
Rickmer Rickmers
1.7
km
Square
Spielbudenplatz
1.2
km
Nearby
Stadium
Millerntor Stadium
540 m
Restaurants
Dulf's Burger
150 m
Karolinenstr. 2 Souterrain
Man-Nam
120 m
Karolinenstr. 1
philipps Restaurant
300 m
Turnerstrasse 9
Trattoria Cento Lire
330 m
Karolinenstr. 12
Claudio's Restaurant & Bar
260 m
Tschaikowskyplatz 2
Kleines Phi
180 m
Feldstr. 42
Happenpappen
250 m
Feldstrasse 36
Cai Kitchen
380 m
Glashuttenstrasse 85a
Koch Kontor Inh. Martina Olufs
440 m
Karolinenstr. 27
Edelsatt
480 m
Karolinenstrasse 32
Reviews and Ratings
Feedback from previous guests about their experience.
60%
enjoyed the hotel and would happily stay again
6.0/10
Guest rating
Rooms
8.5
Location
9.5
Service
7.5
Dining
7.8
Guest reviews
6.0/10
based on 5 reviews
4.5/5
based on 1363 reviews
8.8
8.8/10 based on 3020 reviews
#9 of 347 hotels in Hamburg based on Tripadvisor
John
United States,
March
2025
6.8/10
I had a generally pleasant stay at Nh Collection Hamburg City, enjoying the modern and clean environment, though my checkout experience left a bit to be desired. The suite I stayed in was spacious and comfortable, perfect for relaxing after a day out. However, the rudeness of the receptionist during checkout overshadowed some of the positives. Overall, I might return due to the excellent facilities and location, but I'd hope for better service next time.
Rooms
9.0
The suite was spacious and comfortable, featuring a rotating TV, a large shower, and mostly functioning amenities, though the shower could use a grip rail for safety. I appreciated the clean design and functionality.
Service
5.0
While most staff were friendly and courteous, my checkout experience was disappointing due to the lack of communication and rudeness from the receptionist. It left me feeling undervalued, despite the good service I received earlier in my stay.
Location
10.0
The hotel's location was fantastic, with easy access to public transport and attractions like the Reeperbahn and the local fairground directly across the street. This made it convenient for exploring Hamburg.
Dining
8.0
I found the breakfast options to be satisfying and fresh, though I didn't try all offerings. They had a good variety, which seemed to cater to different tastes, enhancing my mornings.
Facilities
8.0
Facilities were impressive with good wellness options and reasonable prices for the minibar. I'd note the parking fee of €20, which felt a bit steep, though it was convenient to have on-site.
Charles
United States,
January
2025
5.6/10
I had a great stay at Nh Collection Hamburg City overall. The spacious suite I stayed in was beautifully appointed and very clean, with a luxurious bathroom and a wonderful shower. However, I did notice some communal areas, like the corridors, could use a refresh. The breakfast offerings were impressive, with plenty of tasty options, but during busy times, seating can be a challenge.
Rooms
8.0
The suite I enjoyed was quite spacious and featured a comfortable bed and an excellent bath. It was clean and equipped with good amenities, although I would have loved more hooks for my coats.
Service
9.0
I found the staff to be friendly and responsive, effectively addressing my requests—like fixing the safe in my room. They truly contributed to a welcoming atmosphere.
Location
9.0
The hotel is conveniently located, just a short walk to the city center and well connected by public transport. I loved the vibrant local streets nearby, making it perfect for exploring.
Dining
8.0
Breakfast was good, offering a wide variety of options, including freshly made omelettes. However, I think expanding the range of individual yogurt flavors could enhance it further.
Facilities
7.0
While I appreciated the presence of comfortable communal areas, it would have been nice to have an on-site restaurant for dinner options. The bar offered a decent selection but could benefit from more beer choices.
Claude
United States,
November
2024
6.0/10
I had an enjoyable stay at Nh Collection Hamburg City. The location was fantastic, right across from the annual fairground, which added a fun element to my visit. The suite was spacious and equipped with high-quality amenities, though I did find the coffee pod supply a bit lacking. Overall, while my experience with the checkout staff was disappointing, the comfortable room and friendly atmosphere made up for it.
Rooms
8.0
My suite was exceptionally clean and spacious, with a large sitting area and a high-definition TV that I could watch from either the bed or the couch. The shower was huge and definitely a highlight. However, the bedding could use a bit more comfort, as it felt a little cheap for my taste.
Service
6.0
Most of the staff were friendly and accommodating, always ready to help with directions and suggestions for places to eat. But the receptionist during checkout was rude and dismissive, which left a bad taste at the end of my stay.
Location
10.0
The hotel's location was perfect, just a five-minute walk from the nearest metro station and within easy reach of the city's center and bustling areas. Being across from the fairground and surrounded by various restaurants was a real perk.
Dining
8.0
I was impressed with the breakfast buffet, which offered a wide variety of options, including healthy and vegan choices. However, I did think that the gluten-free options could be improved with a few warm items.
Facilities
7.0
The facilities were solid, featuring a clean and nice spa. The parking garage was convenient, though I wish they had better spots for electric car charging. Overall, the amenities were quite good.
Kyle
United States,
October
2024
6.2/10
My stay at Nh Collection Hamburg City was an enjoyable experience overall. I found the rooms to be spacious and clean, making for a comfortable environment (especially the one facing the courtyard with lovely bird sounds). However, the breakfast could have offered a bit more variety in hot food options. The staff were very friendly and accommodating, which made my time there even more pleasant.
Rooms
9.0
The room I stayed in was spacious and well-designed, with a clean and functional layout. The large bathroom was a plus, and I appreciated the peaceful atmosphere in my room.
Service
10.0
The staff were really good throughout my stay, always ready to assist with a smile. They really made me feel at home and were attentive to my needs.
Location
9.0
The hotel is situated in a convenient location, just a short walk from the harbor and close to various parks and attractions in the city center. It was easy to explore the nearby area.
Dining
7.0
Breakfast offered a good selection, but I found the hot food options a bit limited for the price. The variety could use some improvement, but the quality was good.
Facilities
8.0
The hotel had good facilities, including a small gym and room service which I found useful during my stay. The overall amenities were satisfactory.
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